Privacy policy
& terms of use

At Hällesdalens Gård, we process your personal data in various contexts, e.g. when you order services from us, stay overnight in one of our accommodations, use the services we provide and in other contexts. In our privacy policy you will find information about our processing of personal data. You will also find contact details below if you have any questions or if you wish to request access to information.
We process your personal data in accordance with the Swedish Data Protection Regulation in force at the time, hereafter GDPR.
Controller of your personal data
Our company Hällesdalens Gård AB, 559188-6238, tel +46(0)706-276964 email: is responsible for the processing of personal data in our systems for booking, invoicing and business operations. We are also responsible for processing our marketing and sending e-mails to our customers and other contacts.
Processing of personal data in connection with the booking of accommodation and stay
In connection with the bookings that you make yourself or that others make on your behalf, we process personal data that we need to be able to fulfill the contract for booking and purchase of services. This refers to data that you have provided to us directly or that you have provided to us via a travel agency or an agent. For example, we process information relating to your identity, your contact details and your payment information. In some cases, we keep your passport number. In addition, we process other information you may have provided that is relevant to your stay with us. This may include information about allergies or special requests regarding your stay. We record all purchases and orders you make with us, e.g. spa, restaurant, room service, so that we can deliver these services and so that you can pay for them.
We process this data for as long as it is necessary to fulfill the booking contract with you, and also for as long as applicable laws and regulations require us to do so.
Processing of personal data for marketing purposes
When you subscribe to our newsletter, we save and use your email address to send you news and offers from us. When you register for our events, we save and use your email address to send you future invitations in accordance with the applicable rules.
We also use your email address or phone number to send you news, offers and invitations in accordance with existing customer relationship rules. Our basis for this is the Marketing Act.
We may contact you via social media with your consent or in accordance with existing customer relationships. In order to use social media as a communication channel, we need to disclose your email address or phone number to the social media platform. Our basis for this is consent or legitimate interests.
You can withdraw any consent you have previously given us at any time. You can also opt out of receiving marketing communications under existing customer relationships. You can do this by sending an e-mail to
Commercial activities related to the stay must be agreed with us.
Processing of personal data for development, troubleshooting and security
We process data, including personal data to troubleshoot and correct errors, to improve our services and the technology we use, and to analyze users and user behavior. In addition, we process personal data to verify your identity, including verifying identity when using our digital services.
We anonymize data and produce statistics as far as possible, but we also need to process personal data for development, troubleshooting, statistical or security purposes.
Processing of personal data for other purposes
If you contact our customer service or otherwise contact us with inquiries, we process personal data you provide to the extent necessary to respond to and log your inquiry. The basis for this is legitimate interests, or to be able to fulfill contracts with you, or to respond to your requests.
In addition to processing described in our Privacy Policy or based on your consent, we may in some cases be required to process personal data when applicable regulations, including the General Data Protection Regulation and the GDPR, valid government order or court order requires or authorizes us to do so.
Disclosure of personal data and lawful processing
We will not disclose your personal data to third parties without your consent, or unless we are authorized or required to do so by applicable laws, including the GDPR, a valid government order or a court order.
For the avoidance of doubt, we would like to clarify that our data processing for our own purposes is not considered as disclosure.
Your rights
As a natural person, you have a number of rights under the GDPR.
You have the right to request information, rectification and erasure of personal data we process about you. You also have the right to request restriction of processing, the right to object to processing and the right to data portability. To exercise your rights, you can email us at We will respond to your request as soon as possible, and at the latest within 30 days.
We will ask you to confirm your identity or provide additional information before we allow you to exercise your rights against us. We do this to ensure that we only disclose your personal data to you - and not to someone pretending to be you.
We use cookies to improve the user experience on our websites.
Hällesdalens Gård also uses cookies to save statistics and to follow how visitors navigate the website. It is possible to use the website even without cookies, but then the information will not be saved between the pages. 
There are two types of cookies. One type saves a file on your computer for a longer period of time. It is used, for example, for functions that tell you what is new since the user last visited the website in question. The other type of cookie is called a session cookie. While you are browsing a site, this cookie is temporarily stored in your computer's memory, for example to keep track of the language you have chosen. Session cookies are not stored for a long time on your computer, but disappear when you close your browser.
A cookie is a small text file that is stored on your device (e.g. your smartphone, computer, tablet). Cookies help to identify which pages are visited on our website. The information stored by cookies may include, for example, how you use the website, which browser you use and which web pages you have visited.
A persistent cookie stays on your device for a predetermined time. A session cookie is temporarily stored in your device's memory while you are on our websites. Session cookies are deleted when the browser is closed. We use both permanent cookies and session cookies. 
If you do not want our websites to store cookies on your device, you can disable cookies in your browser. If you disable cookies, the functionality of our websites will be reduced.
Personalized stay with us
At Hällesdalens Gård, we want to offer our customers the absolute best hotel experience that suits the individual guest's preferences and purchase history.
We will, on the basis of legitimate interests, use data received from you regarding your room preferences (e.g. "window facing the sea" "want hot tub on arrival") and information about your purchases with us to offer you a customized stay.
This information is collected based on the purchases you make with us and the requests you make to our employees.
You can object to our use of your data for personalizing your stay. This can be done by sending an email to
Changes to the privacy policy or processing
We are continuously developing and improving our services to our customers. This may change the approach or scope of our processing of personal data. The information we provide in this privacy policy will therefore be changed and updated from time to time. We will also amend the privacy policy in accordance with new regulations or if regulatory practice so requires.